At Kinesis Pain Management Center, we prioritize the privacy and security of your personal information. This Policy outlines the types of personal data we collect, why and how we use it, and your rights regarding your information.

Personal Information We Collect:

We collect various types of personal information, including but not limited to:

  • Name
  • Gender
  • Date of Birth / Age
  • Contact details (mobile numbers, email ID)
  • Contact/Permanent Address
  • Sexual Orientation
  • Medical records and history
  • Health status
  • Aadhar/Driving License/PAN or any other identity document
  • Other details provided voluntarily
  • Financial information (bank account, credit card, debit card)
  • Biometric information
  • Cookies and data such as IP Address, login credentials, device type, browser details, etc., for website/application/mobile application visitors or users.

How We Collect Personal Information: 

Personal information is collected directly from individuals through our website and web applications, during visits to Kinesis Hospitals, or while availing services. Information about employees, interns, consultants, and contractors is collected during their engagement. Methods of collection include:

  • Registration on the Kinesis Hospitals website or web applications
  • Registration at Kinesis Hospital units while availing services
  • Submission of details to Kinesis staff
  • Any information provided through other channels
  • Use of cookies and similar tools (with the option to opt-out)

By providing information or accepting documentation, you consent to use your information for the purposes outlined in this Policy.

Usage/Processing of Personal Information: We use personal information for various purposes, including:

  • Contacting via phone/SMS/email for service updates, payment reminders, etc.
  • Providing information on promotional offers
  • Rendering services, including medical services
  • Analyzing and improving services
  • Responding to legal summons and processes
  • Meeting legal and compliance requirements
  • Employment-related purposes

Collection and Processing of Aadhaar Information: Aadhaar information may be collected along with other identification documents for identification purposes. We do not share Aadhaar details with third parties without consent and ensure secure storage and confidentiality as required by law.

Timelines of Storage: Information is stored as long as required under applicable law or for the purpose for which it was collected.

Your Rights: Under this Policy and applicable law, you have the following rights regarding your personal information:

  • Right of Access and Modification: Review and modify your personal information.
  • Right to Withdraw Consent: Withdraw consent for processing sensitive personal information, understanding it may affect service provision.

For any concerns or queries regarding your personal information, please get in touch with us using the details provided below.

This Privacy Policy and Data Policy are subject to updates as necessary to maintain compliance and protect your privacy.

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